THE KIND OF INFORMATION WE COLLECT
We collect information on how you use our website, such as how often you visit, how you get to it (from search or social media, for instance), which pages you view and from which page you leave the site. You can read more about this under browser tracking (below).
If you sign up for our mailing list or send us a message, you’ll be asked to enter some personal details so we can get in touch with you. These include name, email address and telephone number. If you want to post a comment on one of our articles, you’ll be asked for your name and email address.
We also collect information on how and when the email updates we send are viewed, and what content is clicked on.
In addition, we may collect your information via online surveys relating to the website or Adult Social Care, Dementia & Mental Health’s work. In this case, we’d tell you exactly what information we would need to collect and how we’d intend to use it.
HOW WE USE YOUR INFORMATION
We may use the information we collect from you to:
- Improve how our website works and decide what content we upload and how we present it
- Contact you directly about a question you ask us via our contact forms
- Send periodic news updates, if you’ve signed up for our email newsletter
- Improve how we send and present those news updates
HOW WE KEEP YOUR INFORMATION SAFE
In accordance with General Data Protection Regulation (or GDPR for short) we’re committed to keeping the personal information we collect through our website safe and secure.
We have measures in place to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without permission. The only people allowed access to your personal data are employees and partners who look after our communications and the services for which you’ve registered an interest. For example, our communications team would need to access your data so they can contact you via email.
We only hold your information for as long as we provide the services we’ve told you about. Or, if that information is on our mailing list, until you unsubscribe.
HOW TO SEE OR CHANGE YOUR INFORMATION
If you’ve registered for our email updates and want to see or change the personal details we hold for you, just follow the email preferences link at the bottom of any email we send you. Here you’ll find an option to unsubscribe from our mailing list, if you no longer want to hear from us. Or you can click on the unsubscribe link in the bottom of any email from us.
This website may include links to third-party websites and their applications. Clicking on those links and taking any other actions on those websites may allow those third parties to collect information about you. We’re not responsible for those websites and don’t have any control over how they collect information, so we recommend that you read the privacy statement of any site linked to this one.
The cookies we use are non-intrusive. In other words, we won’t attempt to match specific cookie data to individual people and we won’t share that data with any other websites or organisations.
UPDATES TO THIS POLICY
The General Data Protection Regulation, or GDPR for short, is one of the biggest changes to data privacy in recent years. Its purpose is to put you in control of how your information is collected and used by organisations.
That means you have the right to know exactly for what purpose your information is used, how it’s looked after and how you can change or remove that information.
If you have any queries about how we collect and use your information, which we haven’t already answered on this page, please feel free to get in touch. If you’d like to know more about your rights, the Information Commissioner’s website is a good source of general information.